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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gabriel Price

May 13, 2023

5  out of  5 rating by Gabriel Price
"Matthew Ponce was a great help to myself and my fiancé. He got us both auto insurance for a substantial discount from both of our previous carriers, as well as educating us about business insurance policies and commercial liability. Very knowledge and respectful. You guys are lucky to have him."

Teddie Lundy

May 9, 2023

5  out of  5 rating by Teddie Lundy
"Wyatt is awesome 😎"

Kathy Sellers

February 8, 2023

5  out of  5 rating by Kathy Sellers
"I truly appreciate Anna Horne helping me make changes to my existing policy, and pointing out additional savings I could qualify for. She definitely goes above and beyond the average customer service with companies these days, and it’s nice to have someone that understands the customer’s needs and is able to help with options. 😊"

Kristie Ivey

December 9, 2022

5  out of  5 rating by Kristie Ivey
"Wyatt is awesome and so kind!!"

Conetha Horton

October 1, 2022

4  out of  5 rating by Conetha Horton
"Great customer service"

Jason Ouellet

August 21, 2022

3  out of  5 rating by Jason Ouellet
"It isn't the best nor is it the worst I've ever dealt with. A far cry better than offices in Griffin and Covington and in between, yet, still not as good as Tommy Johnston's that is right down the street."

Lisa Durden

August 12, 2022

5  out of  5 rating by Lisa Durden
"Luke Andrews provided exceptional service for me today."

Tonya Holyko

June 29, 2022

5  out of  5 rating by Tonya Holyko
"I have been with the Forsyth location for years now and wouldn't go with anyone else. I feel Ana is one of their strongest assets. She is absolutely AMAZING and a blessing to both State Farm and to the customers."

Jessica Merritt

March 1, 2022

5  out of  5 rating by Jessica Merritt
"Always a pleasure 15 years"

Mary Griffith

January 12, 2022

5  out of  5 rating by Mary Griffith
"My old insurance was increasing and I hardly drive my car. I was shopping for a better deal. I'm a older person and nervous about doing business over the phone use to eye to eye contact. But my call from Charles Pelt in Forsyth Ga agent Matthew put me at easy. He called me back and explained the insurance to me. He discussed the pros and big one money I would save if I changed to State Farm Insurance. Thank you for not giving up on me and moving me to the future doing business on the phone."

harshad patel

July 20, 2021

5  out of  5 rating by harshad patel
"The best insurance place in forsyth"

Eileen Fink

January 7, 2021

5  out of  5 rating by Eileen Fink
"State Farm in Jackson is the best. Samantha is very pleasant and helpful. Great Service.😊"

Ben Allison

December 21, 2019

1  out of  5 rating by Ben Allison
"Charlie takes commissions back from his employees........ not how you run a business to keep employees."

Francisco Escobedo

December 19, 2019

1  out of  5 rating by Francisco Escobedo
"I will be transferring all my policies to a different agent, to a better and professional environment, you need better people working in your office I will be canceling All my life insurance and disability with this office and go somewhere else."

elisa barroness

August 5, 2019

5  out of  5 rating by elisa barroness
"Great people- giving wonderful help- always available!"

Brittany Mills

January 21, 2019

5  out of  5 rating by Brittany Mills
"Charlie pelt is the bomb! Saved ALOT of money with you guys! Thanks so much!!"

maria martinez

December 19, 2018

5  out of  5 rating by maria martinez
"I had a great experience with State Farm! Mattie Waite assisted me and she was amazing and made everything so easy she definitely went above and beyond!!! would def recommend her to anyone I know!"

Nicholas Carroll

December 19, 2018

5  out of  5 rating by Nicholas Carroll
"Charlie Pelt's office does a really good job explaining insurance and making sure people have what they need. He's been very helpful to some of my customers, and I appreciate everything he and his staff have done (especially Mattie)!"

Timothy Bragg

December 19, 2018

5  out of  5 rating by Timothy Bragg
"Charlie and his staff are top notch. I've personally witnessed them go above and beyond to make sure their customers are happy with their insurance. If something ever went wrong, Charlie wouldn't stop working until it was made right and his customer was happy. Definitely recommend!"